We are committed to protecting our customers' personal data..
Therefore, we are committed to respecting the personal data protection rules regarding the personal data of our customers and users of this website, in all situations in which personal data collection and processing occurs..
This Policy is intended to make our customers and users of this website aware of the general rules for the processing of personal data, which are collected and treated in strict respect and compliance with the provisions of the personal data protection legislation in force at any time, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("GDPR").
We respect the best practices in the field of security and protection of personal data, having taken the necessary technical and organizational measures in order to comply with the GDPR and ensure that the processing of personal data is lawful, loyal, transparent and limited to the purposes authorized.
We are committed to the protection and confidentiality of personal data, having adopted the measures it deems appropriate to ensure the accuracy, integrity and confidentiality of personal data, as well as all other rights that the respective holders have.
This Data Protection Policy applies exclusively to the collection and processing of personal data for which we are responsible for the respective treatment, within the scope of the services and products made available to our customers and users on this website.
On this website there may be links to other websites that are unrelated to us. The provision of such links is made in good faith, and we are not responsible for the collection and processing of personal data carried out through these websites, nor do we assume any responsibility in relation to such websites, namely regarding their accuracy, credibility and features made available on them.
Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.
A natural person who can be identified, directly or indirectly, namely by reference to a name, identification number, location data, identifiers electronically or to one or more specific elements of their physical, physiological, genetic, mental, economic, cultural or social.
The processing of personal data consists of an operation or set of operations carried out on personal data or sets of personal data, through automated means or not, namely the collection, registration, organization, structuring, conservation, adaptation, retrieval, consultation, use, dissemination, diffusion, comparison, interconnection, limitation, erasure or destruction.
The entity responsible for processing personal data is the company or entity for which this website is intended, and which determines the purposes and means of processing them.
For this purpose, if the holder of the personal data needs to contact the data controller, he can do so through our contacts on this website..
The data protection officer plays a relevant role in the processing of personal data, ensuring, among other things, the compliance of data processing with the legislation in force, verifying compliance with this Data Protection Policy and defining clear rules of procedure. processing of personal data, ensuring that everyone who entrusts you with the processing of their personal data is aware of how we treat them and what rights they have in this matter.
Thus, the holders of personal data, if they so wish, can address a communication to the Data Protection Officer, regarding matters related to the processing of personal data, using, for this purpose, our email or contact form on this website..
Personal data will also be processed, if the respective holder has authorized it, for the purposes of disseminating services and/or products, within the scope of our newsletter, for strictly internal use and will never be transferred to third parties.
If there is prior consent from the customer/user, it may be withdrawn at any time, without, however, compromising the lawfulness of the treatment carried out on the basis of the consent previously given.
As your consent is imperative, we have adopted a position and technical means so that, not only removing your permission from our databases, we prefer to eliminate your data completely, which will happen IMMEDIATELY and in most cases automatically through of the mechanisms present on this site for this purpose, without prejudice to cases in which it is necessary to submit a service or product that you have purchased on this site. In such cases, deletion will be scheduled until that product/service is provided and/or shipped to you.
If the holder of the personal data is not our client, the respective personal data will only be processed when they are made available, namely by subscribing to the sending of newsletters, in which case the rules of this Data Protection Policy will apply.
The personal data collected can be processed electronically and in an automated or non-automated way, guaranteeing in all cases strict compliance with the legislation for the protection of personal data, being stored in specific databases created for this purpose and, under no circumstances, the data collected will be used for a purpose other than that for which they were collected or given the consent of the data subject..
In general, the personal data collected are based and intended for the management of the contractual relationship in cases of obtaining products or services through this website and/or for information and marketing actions through our newsletters.
Additionally, personal data may also be processed for the purposes of complying with legal obligations and for the purpose of investigating, detecting and prosecuting serious crimes.
The period of time during which personal data are stored and kept varies according to the purpose for which the information is processed.
Effectively, there are legal requirements that oblige you to keep data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the pursuit of the purposes that motivated their collection or subsequent processing, under the terms defined by law.
As holders of personal data, customers and/or users are guaranteed, at any time, the right to access, rectify, update, limit and erase their personal data (except for data that are indispensable for the provision of services or compliance with of legal obligations to which the controller is subject), the right to oppose their use for commercial purposes and the withdrawal of consent, without compromising the lawfulness of the treatment carried out under that consent, as well as the right to portability of the data.
Without prejudice to the provisions of the GDPR, the holder of the personal data may do so, directly or upon written request, through the contacts provided on this website.
We may send informative emails known as newsletters to our users who have subscribed to our newsletter and given us their consent. You can delete your contact through the link for this purpose existing in all newsletters we send or by contacting us for this purpose.
Without prejudice to being able to file complaints directly through the contacts provided on this website, you can also complain directly to the Control Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by this entity for this purpose.
We follow industry standards to protect your details during transmission and, once received, we implement various measures to maintain the security of the personal data you transmit to us.
HOWEVER, YOU SHOULD BE AWARE THAT NO METHOD OF TRANSMISSION OR ELECTRONIC STORAGE IS 100% SECURE. THEREFORE, TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE CANNOT BE LIABLE FOR ANY CLAIMS. LOSSES AND DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES INCURRED BY YOU OR ANY USER IN CONNECTION WITH COMPUTER FRAUD, RISKS OR ANY OTHER INFRINGEMENT OR CIRCUMSTANCES IN WHICH YOUR INFORMATION IS ACCESSED WITHOUT OUR EXPRESS AUTHORIZATION.
Under no circumstances will we transfer your personal data obtained through this website to third parties for any purpose..
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